We specialize
in unique hand tools from Germany and other European manufacturers for whom we act as exclusive U.S. agents. Our focus is on ergonomic designs, high performance and safety in the workplace. This page will answer common questions - if you have a question that you don't see listed here, please don't hesitate to contact us using the text link at the top of the page.
F.A.Q. (Frequently Asked Questions)
Q
Hey - I used to be able to find a certain webpage before - now I cannot find it. What happened to it and where did you put it?
A

This one is easy - you're probably looking for one of the following items:

  • AAE Sugg. List Price Book (effective 2/1/08; available in Excel format)
  • AAE Sugg. List Price Book (effective 8/1/08; available in Excel format)
  • Old Product Index (text-based listing of tools)
  • KNIPEX Warranty Guideline (AA29) (in Acrobat format - .PDF)
  • Catalog Request form (now under the "Contact Us" link at the top of page)
  • Ergonomics PowerPoint slideshow
  • UPC List
  • AA10 Insulated Tools Catalog (.PDF format - print quality ~ 17 MB)
  • AA11 KNIPEX Full Line/European Catalog (.PDF format - print quality ~ 20 MB)
  • AA12 KNIPEX USA Catalog (.PDF format - print quality ~ 7 MB)
Q
 Why do some pages look drastically different than others?
A
 We are in the process of re-writing our website - currently many pages link to old product pages while we reconfigure them and check all the technical details to ensure the greatest possible accuracy. All pages should be fairly uniform in style and substance shortly.
Q
 Do you plan to add more F.A.Q. to this section?
A
 Yes, many more - if you have any suggestions, please let us know by clicking the "Contact Us" link at the top of the page.
Q
 Can you see a Google Map of recent site visitors on this website?
A
 Sure, it is pretty easy.....just click on the Map of Site Visitors